Frequently asked questions

What do Dr Prevost and Dr Dadoo charge for consultations?

First consultation: R1 400.00

Follow-up consultation (within six months): R 900.00

These are subject to change and may be adjusted on an annual basis.

What happens if I need a treatment or procedure over and above the doctor’s consultation fee?

The consultation fee is only for specialist consultation and does not include cryotherapy or any other minor procedures.

Any specimens sent to the pathology laboratory after a procedure will be billed to you separately from the pathology laboratory and not be part of your Dermatology House account.

Does Dermatology House require immediate settlement of accounts?

Yes, all consultations, treatments, procedures and products must be settled on the day. There are various payment options: cash, credit card or debit card.

An invoice will be emailed to you and it is your responsibility to claim a refund from your medical aid.

How much will my medical aid refund me for my consultation fee?

This can differ between the various medical aids and it will also depend upon which option you have chosen.

How do I know if I need my moles checked?

If you notice any changes in the size, shape, colour, elevation or texture of your moles, it's advisable to get them checked. If you have noticed bleeding or ulceration of a mole, please mention this when making your booking.

If you have a family history of melanoma or if you have a large number of moles, it is crucial to have regular check-ups with our dermatologists. Early detection of melanoma can greatly improve outcomes.

How will my moles be examined and what is dermoscopy?

All patients undergo a full-body skin examination using a dermatoscope, a handheld instrument employed by dermatologists to closely assess the skin, including moles and other lesions. This magnifying tool, equipped with light, offers a detailed view of the skin's surface.

Dermoscopy, involving the analysis of colours and structures within skin lesions with a dermatoscope, aids in distinguishing between benign and potentially malignant conditions, especially facilitating early detection of melanoma and other skin cancers.

Dermoscopy reveals features not visible to the naked eye, helping assess pigment patterns and vascular structures. This non-invasive and painless procedure enhances the accuracy of skin examinations and is often used alongside methods like mole mapping or biopsy for a thorough assessment of skin lesions.

What is mole mapping?

Mole mapping is a process of monitoring the moles of a patient who is at an increased risk for developing melanoma. It involves using a device to digitally photograph the skin in high resolution, which allows dermatologists to examine moles and other lesions in great detail. Through mole mapping, our dermatologists can identify any early indications of melanoma or other skin cancers.

Does every patient require mole mapping?

Not every patient requires mole mapping. Based on your risk factors and specific concerns, a decision will be made during your initial consultation with our dermatologists. For all new patients, an initial consultation is mandatory before a mole mapping procedure is performed. Mole mapping is billed separately from the dermatologist’s consultation fee.

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